Privacy Policy
Last updated: August 19, 2025
At Warranlytics, we are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for our digital warranty management platform
- Request a demo or contact us for information
- Subscribe to our newsletter or marketing communications
- Participate in beta testing programs
- Submit warranty claims or service requests
1.2 Warranty and Product Information
When using our platform, we may collect:
- Product serial numbers and warranty details
- Purchase information and receipts
- Claim history and service records
- Device information for warranty verification
1.3 Technical Information
We automatically collect certain technical information, including:
- IP addresses and browser information
- Device identifiers and operating system details
- Usage patterns and interaction data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our digital warranty management services
- Process warranty claims and verify authenticity
- Prevent fraud and enhance security measures
- Improve our platform and develop new features
- Communicate with you about your account and services
- Send marketing communications (with your consent)
- Comply with legal obligations and regulatory requirements
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With authorized manufacturers and retailers for warranty processing
- With service providers who assist in our operations (under strict confidentiality agreements)
- When required by law or to protect our legal rights
- In connection with a merger, acquisition, or sale of assets (with notice to affected users)
4. Data Security
We implement industry-standard security measures to protect your information:
- Blockchain technology for warranty verification and tamper-proof records
- End-to-end encryption for data transmission and storage
- Multi-factor authentication and access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection and privacy practices
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Restriction: Request limitation of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdrawal: Withdraw consent for marketing communications at any time
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by regulatory bodies
- Certification under recognized privacy frameworks
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Warranty information may be retained for the duration of the warranty period plus additional time as required for legal compliance.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
10. Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: contact@warranlytics.com
Phone: +880 1811 955 677
Address: Gulshan, Dhaka-1212, Bangladesh